July 2010 Content Update

July 20, 2010

CH1: Added symbols for new FE3 Single Web Desktop Side Screens and FE2 Universal Worksurfaces.
CH2: Added new Catalog for new Ultra Products.
DOD: Added symbols …read more »

2.31 Bug Fix (64-bit)

July 19, 2010

The symbol qualifiers for the FSL application were not displaying properly in the Hierarchy View.

The latest release fixes this issue.

We recommend reinstalling the FSL application …read more »

UNABLE to Extract zip file or ARX ERROR: eFileNotFound

February 9, 2010

Problem
When converting from 2d to 3d, you see this error message:
Unable to extract xxxxxx.DWG From Zip file contact fsl@steelcase.com for an updated symbol file.
The only …read more »

Firewall or Connection Issues

February 2, 2010

Problem
Our application connects to the internet to download symbols, catalog data, and preview images. We often get support calls regarding connection issues, and this post …read more »

SIF Report Error

January 26, 2010

Problem
Message: Exception Caught, System.Xml.Xml Exception: an error occurred while parsing entity name. Line 1, position 1691
Solution
This error is caused by the “&” (ampersand) character existing …read more »

64-bit Support

January 21, 2010

***UPDATE: 64-bit platforms are now officially supported by the FSL.
We are hearing a lot of requests for 64-bit support in the FSL software, and the …read more »

Cannot find C:\Program Files\Steelcase FSL DB\…

January 20, 2010

We find this error message tends to pop up when the same version of the software is installed on top of itself, without first being …read more »

Software Bug Found in FSL 2.30

January 20, 2010

A very patient FSL user helped us discover a bug in the FSL software that can be fairly easy to work-around, and should be pretty …read more »

Load Architecture and MEP 2010 Ribbon

November 6, 2009

After typing “fsl” (without quotes) into the command line of AutoCAD Architecture 2010 or AutoCAD MEP 2010, there is one additional step needed to load …read more »

FSL 2.30 will break FSL 2.20

October 13, 2009

We will continue to brainstorm ways to keep the 2.20 FSL application working after the 2.30 version is released, but since we are changing servers …read more »

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