UNABLE to Extract zip file or ARX ERROR: eFileNotFound
February 9, 2010
Problem
When converting from 2d to 3d, you see this error message:
Unable to extract xxxxxx.DWG From Zip file contact fsl@steelcase.com for an updated symbol file.
The only …read more »
Firewall or Connection Issues
February 2, 2010
Problem
Our application connects to the internet to download symbols, catalog data, and preview images. We often get support calls regarding connection issues, and this post …read more »
SIF Report Error
January 26, 2010
Problem
Message: Exception Caught, System.Xml.Xml Exception: an error occurred while parsing entity name. Line 1, position 1691
Solution
This error is caused by the “&” (ampersand) character existing …read more »
64-bit Support
January 21, 2010
We are hearing a lot of requests for 64-bit support in the FSL software, and the current version of the software (v2.30) unfortunately does not …read more »
Cannot find C:\Program Files\Steelcase FSL DB\…
January 20, 2010
We find this error message tends to pop up when the same version of the software is installed on top of itself, without first being …read more »
Software Bug Found in FSL 2.30
January 20, 2010
A very patient FSL user helped us discover a bug in the FSL software that can be fairly easy to work-around, and should be pretty …read more »
Load Architecture and MEP 2010 Ribbon
November 6, 2009
After typing “fsl” (without quotes) into the command line of AutoCAD Architecture 2010 or AutoCAD MEP 2010, there is one additional step needed to load …read more »
FSL 2.30 will break FSL 2.20
October 13, 2009
We will continue to brainstorm ways to keep the 2.20 FSL application working after the 2.30 version is released, but since we are changing servers …read more »
DWG Format to Change with 2.30 Release?
October 6, 2009
There is a very real possibility that we will need to upgrade our symbols from the 2004 DWG format to the 2007 format due to …read more »
Cells / Symbol Scale Issues in MicroStation
February 6, 2009
Problem
Cells / Symbols come in to MicroStation 25.4 times larger than they should, or much smaller than they should.
Solution
This is a common problem with the …read more »